Transferring a Call

Polycom 411/311

 

Polycom 450/250

 

Warm Transfer

Blind Transfer  

1. When on an active call press the Transfer key (on the bottom left side of the phone) 

2. Dial the extension or number you want to send the call to

3. Wait for the person to pick up the call and tell them who is calling, when they're ready press the Transfer key again

1. When on an active call press the Transfer Key (on the bottom left side of the phone)

2. Dial the extension or number you want to send the call to

3. Press the Transfer Key again to fully transfer the call. 

 

Transferring a Call Using Speed Dial

SPEED DIAL IS A CUSTOMIZATION. TO ADD THIS FEATURE TO YOUR OFFICE’S PHONES, CONTACT SUPPORT.


STEPS FOR TRANSFERRING TO A SPEED DIAL

1. Start with an active call

2. Press the Transfer hard key

3. Select the Line soft key at the bottom of your display screen

4. Press the soft key associated with the desired speed dial (you will now be connected with your coworker)

6. Press the Transfer hard key to complete the transfer