Transferring a Call


warm transfer

blind transfer

1. When on an active call press the Transfer key (located the at the bottom of the phone screen)

2. Dial the extension or number you want to send the call to

3. Wait for the person to pick up the call and tell them who is calling, when they're ready press the Transfer key again

1. When on an active call press the Transfer key (located at the bottom of the phone screen)

2. Dial the extension or number you want to send the call to 

3. Press the B-Transfer key to fully transfer the call 

 

Transferring a Call Using Speed Dial

Speed dial is a customization. To add this feature to your office’s phones, contact support.


Steps for transferring to a speed dial

1. Start with an active call

2. Press the Transfer key (located at the bottom of the phone screen)

3. Select the speed dial you want to transfer the call too to fully transfer the call