For best user experience and voice quality, Weave recommends:

Weave wants each of our customers to have a great user experience.  Our engineers have done extensive testing of network equipment and routing scenarios so that you can have that experience.  Weave engineers have determined that the best user experience and voice quality will be obtained when these requirements are met.

Please remember to take the following tips into account.

1, Check the age of the current firewall and make sure that it is not at the end of life and can receive firmware updates.

2,  Make sure that the firewall is sized to the office. Meaning that it can handle our phones, the practices computers, cell phones and any other endpoints like guest wifi devices.

It’s always best to go to the manufactures website and make sure that the firewall can handle all the endpoints and features you will be using.

Please, note that Sonicwall SOHO & Watchguard T10 firewalls are for homes and small business and in most situations are not ideal for Doctors offices.

Offices, that would like to use a Meraki x64 need to be conscious of the hardware sizing requirements and throughput capabilities of the Meraki platform.

3, if you are going to enable any firewall security features make sure the firewall has sufficient resources to handle that as well.


Internet Speed Requirements
Download Speed 1 Mbps per phone (minimum)
Upload Speed 200 kbps per phone (minimum)

*Note: Above minimums are estimates and more speed may be necessary if office PC usage is high.

Streaming devices.

Weave has noticed a uptick in streaming devices such as security cameras and music devices. Please, take those devices into account when configuring your network. If you are running these devices you will need to prioritize Weaves traffic over the others by implement Quality of Service on your Router. 



Recommended Network Firewalls
Firewall Model: Device Type: Weave Required Settings:
Fortinet/Fortigate Network Firewall Click Here
pfSense Network Firewall No Special Requirements
SonicWall Network Firewall Click Here
Network Firewalls with mixed results
Checkpoint Network Firewall Click Here
Cisco ASA Network Firewall Click Here
Cisco RV Series Network Firewall Click Here
Sophos SG Series Network Firewall Click Here
Ubiquity EdgeMax Network Firewall Click Here
Network Firewalls with known issues
Peplink Network Firewall Click Here
Watchguard Network Firewall Click Here

Recommended Network Routers
Router Model: Device Type: Weave Required Settings:
Asus RT Series Router Click Here
Buffalo-wrt Router Configuration Unknown
DD-WRT Router OS No Special Requirements
Open WRT Router OS No Special Requirements
Network Routers with mixed results
Adtran Router Click Here
D-LINK DIR Series Router Click Here
Linksys EA Series Router No Special Requirements
Netgear Prosafe Router Click Here
Network Routers with known issues
Apple Airport Router No adjustable settings
Netgear Nighthawk Router SIP/VoIp handling issues
Cisco Meraki Router No adjustable settings

Internet Service Provider: Modem Model: Router/Firewall Required:
AT&T NVG 599 or higher Not Required
Century Link Zyxel c1000z or higher w/ability to enable bridge-mode Yes
Comcast ARRIS Surfboard w/ ability to enable bridge-mode; Comcast Business Gateway modem w/ ability to enable bridge-mode Yes
Time Warner Motorola Surfboard w/ ability to enable bridge-mode; Other modems w/ ability to enable bridge-mode Yes
Other ISP* Modem with ability to enable bridge-mode; Able to setup pseudo bridge mode Yes

Other Routers and Firewalls*
Mikrotik Network Router Configuration Unknown
Endian Network Firewall Configuration Unknown
Cyberoam Network Firewall Configuration Unknown
Layer 3 (smart) Switch Network Switch Configuration Unknown

*Note: If your Modem, Router, ISP or Firewall do not appear in the lists above, contact Weave to verify compatibility


The Weave software consists of a small install on the server and any workstations where Weave will be used. Software requirements are:

  • Windows 7, Windows, 8, Windows 8.1, Windows 10 or newer

  • For Mac: OS X Yosemite 10.10 or newer

  • For Servers: Windows Server 2008 R2, Windows Server 2012, or Windows Server 2016

Windows XP and Windows Vista are no longer supported by Google Chrome or Weave. If you have these operating systems, you’ll need to upgrade to a newer operating system that is on the list above.