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Weave Functionality Alerts

  • WeavePlus Bundle

    Overview of what is included in your WeavePlus bundle.

    WeavePlus Bundle

    There are specific management systems that Weave can pull more details from such as upcoming scheduled appointments. Because of this connection, Weave can offer offices with these systems more features such as the Schedule App and Auto Reminders. This is because Weave is able to synchronize with the more in-depth information housed in the practice management system. 

    WeavePlus Products & Features

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  • WeaveCore Bundle

    Overview of what is included in your WeaveCore bundle.

    WeaveCore Bundle

    No matter what your management system is, you can use Weave. You can export customer or patient profile information from your management system and then upload it to Weave via CSV Upload. This will allow you to use all Weave’s core functionality such as Two-way Texting, Reviews, Text to Pay, and more. WeaveCore allows you to communicate and engage with the people who have profiles in your management system.

    WeaveCore Products & Features

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  • Identify Your Product Bundle

    Use these steps to identify your Weave product bundle.

    Use the Weave Desktop App or Admin Portal to determine what bundle of Weave your office has.

    Desktop App Admin Portal

    Weave Desktop App

    1. Select the menu  Hamburger_Menu__2_.svg at the top right
    2. Select Settings Settings__3_.svg
    3. Select General Settings__3_.svg
    4. Note your Product Bundle to the right of Software Plan

    Screen_Shot_2021-08-31_at_2.10.08_PM.png

    More Information

    To learn more about Weave Product Bundles, you can view the following articles:

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  • Management Systems Compatible with WeavePlus

    Overview of management systems that are compatible with WeavePlus.

    Weave can work with any management system you provide, even if it is an excel spreadsheet! However, Weave does not work the same across every system (see Your Practice Management System and Weave).

    Given that all management systems will work with WeaveCore, we have not given a full list of providers here. Yet, more Weave functionality is available for specific management systems. Below are the current management systems enabled for more WeavePlus compatibility.

    Tip: See Identify Your Product Bundle to verify what Bundle of Weave your office has.

    Note: WeavePlus does not work the exact same way across each of these systems. For capabilities available to your office, please talk with a member of our Customer Success Team.

    Management Systems Compatible with WeavePlus

    Select a vertical below to view compatible management systems with WeavePlus:

    Dental/Ortho Optometry Veterinary Medical/Specialty

    Dental/Ortho

    • Cloud9Ortho
    • CurveDental
    • Dentimax version 18+
    • Dentrix Canada
    • Dentrix G3-G6.2-7
    • Dolphin
    • Eaglesoft 15 - 21
    • Eaglesoft Insight
    • Easy Dental - Dentrix
    • Eddson
    • MacPractice DDS
    • Oasys
    • OpenDental
    • Ortho2 Viewpoint
    • OrthoTrac Server
    • PracticeWeb
    • PracticeWorks 7
    • Softdent 14-19
    • WinOMS Server

    I don’t see my management software, does that mean I can’t get Weave?

    The core functionality of Weave can work with any management system you provide. Even if it is an excel spreadsheet! Review more about Weave Bundles in Your Management Software and Weave.

    If you don’t see your system in the list above, know that you can still enjoy WeaveCore with all the key functionality. Thousands of successful businesses use WeaveCore daily.

    You can submit a request to our Product Team to have your practice management system prioritized for WeavePlus capability. Use the button below to submit your request, and we’ll notify you if your system comes online for WeavePlus functionality in the future.

    Submit a Request

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  • Your Management System and Weave

    Learn about the relationship between Weave and your management software.

    Your Management System and Weave

    There are many management systems that Weave works with to help businesses communicate with their customers. Your management system is likely a flavor of one of these:

    • Practice Management Software (PMS)
    • Electronic Health Record System (EHR)
    • Customer Relationship Manager System (CRM)
    • Fields Service Management System (FSM)

    While each management system is different, Weave can help. That said, the Weave functionality available to you depends on the management system that you use.

    Does My System Integrate with Weave?

    Weave can work with any management system you provide, even if it is an excel spreadsheet! But, Weave does not work the same across every management system. Often you might hear the word “integration” when talking about this topic, so let’s look at that term in more detail.

    Integration - what it actually means

    Weave either integrates with your system or not, right? ….Wrong! It is easy to think that in order for Weave to work with your management system it requires an “integration”, but that isn’t true. While Weave might not have a direct integration with your management system, you can easily add your customers to Weave to get the most out of our key functionality. Let’s look at the two ways below:

    WeaveCore: Upload profiles to Weave

    No matter what your management system is, you can use Weave. You can export customer or patient profile information from your management system and then upload it to Weave via CSV Upload. This will allow you to use all Weave’s core functionality such as Two-way Texting, Reviews, Text to Pay, and more. WeaveCore allows you to communicate and engage with the people who have profiles in your management system.

    WeavePlus: Data synchronization for additional functionality

    There are specific management systems that Weave can pull more details from such as upcoming scheduled appointments. For these systems, Weave can do this without requiring the CSV upload. Because of this connection, Weave can offer offices with these systems more features such as the Schedule App and Auto Reminders. This is because Weave is able to synchronize with the more in-depth information housed in the practice management system. 

    Weave Bundles

    Currently, there are two Weave bundles available depending on your practice management system:

    WeaveCore WeavePlus


    Below is a high-level overview of the products in these bundles.

    Tip: If your office has Weave, follow these steps to identify your product bundle inside of Weave.

    WeaveCore WeavePlus

    WeaveCore

    Available regardless of management system

    Additional Bundles

    • WeaveCore (software only): includes the software features in WeaveCore, but without the phone system
    • WeavePlus (software only): includes the software features in WeavePlus, but without the phone system
    • Phone Service Only: Only includes the Weave phone system - no software functionality

    Tip: If you currently have WeaveCore but want to explore what systems would work best with WeavePlus, please contact a member of our sales team.

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