Team Chat – Weave

Send & Receive Team Chats

Team Chat is a convenient tool for internal communications and a great way to let a co-worker know that their next patient has arrived or that lunch is here!

Everyone in your office that has been added as a Weave User, with a login and password will automatically be set up as a Team Chat Member.

Users can only access their private messages. No matter what the user role is, another member of the office cannot access your private chat.

Note: If your team has Weave Unify you can easily chat with team members in any location. You can select a user from any location to add to a group or to direct message.

To send a private chat to another member of your team follow these simple step by steps:

Click into your Team Chat icon to get started
New unread chats will appear in the unread section at the top of your chats
Click on the sign next to Group Chats or Direct Messages to start a new chat
Compose your message to your teammate(s)
- Add emojis if desired by clicking the Emoji icon

You cannot currently send images.

Tip: Team mates can turn on chat notifications to be notified when a new message is received. You can reply, view, or cancel in the pop-up notification by clicking Reply

Add & Manage Team Chat Groups

Once your Admins have created logins all your team members on Weave, they will be added as team members in Team Chat for easy communication across the office.

Create a Group

To add a group of team members to message all at once you can create different groups within your office to message.

With Weave Unify you can easily chat with team members in any location.

Click on the + symbol next to Group Chats
Give your group a name
Select team members you want to add to the group
Click Create to save your new group

Change or Edit a Group Chat

Note: Only the creator of a group chat can make edits to or delete the group.

Once you have created your Team Chat Groups, you can edit, delete, or leave a group chat as needed. Follow these simple instructions:

Select the Group Chat you want to modify
Select the ellipses icon in the upper right hand corner
Choose your desired action to Edit, Leave, or Delete the Group

Note: Only members of the group can view the messages in any given group chat.

Set Team Chat Status and Notifications

Let your teammates know that your availability to chat by setting your chat status.

Set your team chat status

Customize to your own situation, letting your team members know if you are free, in a meeting, with a patient, our out of the office using your chat settings.

Select the Dropdown Arrow in the upper right hand corner of your chat window
Select Set Status
Type your status in the text box and select a duration from the dropdown menu
Click Save

Team members who have a green circle next to their name are active (currently logged into Weave).

Manage team chat notifications

You can choose to to manage your chat notifications by going to your Team Chat Settings. Here you can mute or disable chat notifications as desired.

1. Select the Dropdown Arrow in the upper right hand corner of your chat window

2. Click Settings

3. Check to Mute or Unmute your audible chat notifications or popup notifications

4. Once your notifications have been turned on you can View, Ignore, or Reply to your Team Chats through the popup notifications.