Team Chat

All Team Chat Articles

• Send and Receive Team Chats

  Team Chat is a convenient tool for internal communications and a great way to let a co-worker know that their next patient has arrived or that lunch is here!  

  Everyone in your office that has been added as a Weave User, with a login and password will automatically be set up as a Team Chat Member. 

  Users can only access their private messages. No matter what the user role is, another member of the office cannot access your private chat.

  The availability of this feature is dependent on your Weave bundle. Schedule a time with a Weave representative to learn more.

  Note: If your team has Weave Unify you can easily chat with team members in any location. You can select a user from any location to add to a group or to direct message.

  To send a private chat to another member of your team follow these simple step by steps:

  1. Click into your Team Chat icon to get started
  2. New unread chats will appear in the unread section at the top of your chats
  3. Click on the  sign next to Group Chats or Direct Messages to start a new chat
  4. Compose your message to your teammate(s)
     • Add emojis if desired by clicking the Emoji icon

  You cannot currently send images.

  Tip: Team mates can turn on chat notifications to be notified when a new message is received. You can reply, view, or cancel in the pop-up notification by clicking Reply

  Read more

• Add and Manage Team Chat Groups

  Once your Admins have created logins all your team members on Weave, they will be added as team members in Team Chat for easy communication across the office. Click on the Team Chat icon either on the home page or in the top left corner of the desktop app. 

  The availability of this feature is dependent on your Weave bundle. Schedule a time with a Weave representative to learn more.

  Create a Group

  To add a group of team members to message all at once you can create different groups within your office to message.

  With Weave Unify you can easily chat with team members in any location.

  1. Click on the + icon next to Group Chats
  2. Give your group a name
     
  3. Select team members you want to add to the group
  4. Click Create to save your new group

  Change or Edit a Group Chat

  Note: Only the creator of a group chat can make edits to or delete the group.

  Once you have created your Team Chat Groups, you can edit, delete, or leave a group chat as needed. Follow these simple instructions:

  1. Select the Group Chat you want to modify
  2. Select the  ellipses icon  in the upper right corner
  3. Choose your desired action to Edit, Leave, or Delete the Group

  Note: Only members of the group can view the messages in any given group chat.

  Add a User Photo to Appear in Team Chat

  Each user in your office with the mobile app enabled can add a photo to their profile.

  1. Log in to the Weave mobile app on your device
  2. Tap on the user image next to the user name in the top left corner (if this is the first time adding a photo, the image will be a circle with their initials)
  3. Choose to take a photo or add from your library

  Read more

• Set Team Chat Status and Notifications

  Let your teammates know that your availability to chat by setting your chat status.

  The availability of this feature is dependent on your Weave bundle. Schedule a time with a Weave representative to learn more.

  Set your team chat status

  Customize to your own situation, letting your team members know if you are free, in a meeting, with a patient, our out of the office using your chat settings.

  1. Select the Dropdown Arrow in the upper right hand corner of your chat window
  2. Select Set Status
  3. Type your status in the text box and select a duration from the dropdown menu
  4. Click Save

  Team members who have a green circle next to their name are active (currently logged into Weave).

  Manage team chat notifications

  You can choose to to manage your chat notifications by going to your Team Chat Settings. Here you can mute or disable chat notifications as desired.

  1. Select the Dropdown Arrow in the upper right hand corner of your chat window

  2. Click Settings

  3. Check to Mute or Unmute your audible chat notifications or popup notifications

  4. Once your notifications have been turned on you can View, Ignore, or Reply to your Team Chats through the popup notifications.

   

  Read more