All Team Chat Articles
  • Send and Receive Team Chats

    Team Chat is a convenient tool for internal communications, including letting a co-worker know that their next patient has arrived or that lunch is here!  

    Everyone in your office who has been added as a Weave User with a login and password will automatically be set up as a Team Chat Member. You will need to add them to any group chats or direct message lists your team uses.

    Users can only access their private messages. No matter what the user role is, another member of the office cannot access your private chat or a group chat they are not a part of.

    The availability of this feature is dependent on your Weave bundle. Schedule a time with a Weave representative to learn more.

    Note: If your team has Weave Unify you can easily chat with team members in any location. You can select a user from any location to add to a group or to direct message.

    Send a private chat to another member of your team:

    Legacy Desktop App Weave App
    1. Click into your Blue_Team-Chat.svg Team Chat icon in the desktop app to get started
    2. New unread chats will appear in the unread section at the top of your chats
    3. Click on the  Plus.svg sign next to Group Chats or Direct Messages to start a new chat
    4. Compose your message to your teammate(s)
      • Add emojis if desired by clicking the Emoji.svg Emoji icon

    You cannot currently send images.

    Tip: Teammates can turn on chat notifications to be notified when a new message is received. You can reply, view, or cancel in the pop-up notification by clicking Reply

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  • Add and Manage Team Chat Groups

    Once your admins have created logins for all your team members on Weave, they will be added as team members in Team Chat for easy communication across the office.

    The availability of this feature is dependent on your Weave bundle. Schedule a time with a Weave representative to learn more.

    Legacy Desktop App Weave app (beta)

    Click on the Team Chat icon either on the Blue_Team-Chat.svg home page or the Chat.svg Chat icon in the top left corner of the desktop app to begin messaging.

    Create a Group

    Add a group of team members to message all at once.

    With Weave Unify, you can easily chat with team members in any location.

    1. Click on the + icon next to Group Chats
    2. Give your group a name
    3. Click Next
    4. Select team members you want to add to the group
    5. Click Create to save your new group

    Change or Edit a Group Chat

    Once you have created your Team Chat Groups, you can edit, delete, or leave a group chat as needed. Follow these simple instructions:

    1. Select the Group Chat you want to modify
    2. Select the More.svg More icon in the top right corner
    3. Choose your desired action to Edit, Leave, or Delete the Group

    Note: Only members of the group can view the messages in any given group chat.

    Add a User Photo to Appear in Team Chat

    Each user in your office with the mobile app enabled can add a photo to their profile.

    1. Log in to the Weave mobile app on your device
    2. Tap on the user image next to the user name in the top left corner (if this is the first time adding a photo, the image will be a circle with their initials)
    3. Tap on the user photo in the middle of the screen
    4. Choose to take a photo or add from your library

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  • Set Team Chat Status and Notifications

    Let your teammates know that your available to chat by setting your chat status.

    The availability of this feature is dependent on your Weave bundle. Schedule a time with a Weave representative to learn more.

    Legacy Desktop App Weave App (beta)

    Set your team chat status

    Customize your status to let team members know if you are free, in a meeting, with a patient, or out of the office using your chat settings.

    1. Select the Carrot_Down.svg Dropdown Arrow in the upper right corner of your chat window
    2. Select Chat.svg Set Status
    3. Type your status in the text box and select a duration from the dropdown menu
    4. Click Save

    Team members who have a green circle next to their name are active (currently logged into Weave).

    Manage team chat notifications

    You can manage your chat notifications by going to your Team Chat Settings. Here you can mute or disable chat notifications as desired.

    1. Select the Carrot_Down.svg Dropdown Arrow in the upper right corner of your chat window
    2. Click Settings.svg Settings
    3. Check.svg Check to Mute or Unmute your audible chat notifications or popup notifications
    4. Once your notifications have been turned on you can View, Ignore, or Reply to your Team Chats through the popup notifications.
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