If you're getting spam texts or just need to block unwanted messages, you can use Block Sender to stop receiving messages from a specific number.

Block a Texting Number

  1. Click on the More.svg Ellipses icon next to the message of the number you would like to block 
  2. Select Block.svg Block Sender 
  3. Confirm or cancel blocking sender in the pop up 

Note: If you have multiple locations, blocking a number on one location will not affect the other locations.

Unblock a Texting Number

To unblock a number so that you can begin receiving and sending messages again:

  1. Click into the message thread of the number you would like to unblock from the Blocked senders list 
  2. Click on the More.svg Ellipses icon in the top right corner
  3. Select Block.svg Unblock Sender
  4. Confirm or cancel unblocking the sender in the pop-up

Blocker List

You can also see a list of all numbers you have blocked.

  1. Select Blue_Messages.svg Message on the home page of the desktop app
  2. Click on the More.svg Ellipses icon in the upper right corner
  3. Select Block.svg View Blocked Senders

Note: If you have several departments in your phone configuration, all message threads with your office will be moved to the Blocked Senders list

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