Learn how to view received faxes and keep your inbox organized in the desktop app so you don't miss a thing.

The availability of this feature is dependent on your Weave bundle. Schedule a time with a Weave representative to learn more.

Legacy Desktop App Weave App (beta)

See what Fax can do for you 

Receiving Faxes

You will receive a notification when a new fax is received like this:


  • Click View to be taken to your Received list in the Fax section
  • Click Ignore to dismiss the notification

You can view received faxes in the Received tab at the top of the Fax section. Click into a fax for additional options.

From here, you can choose between the following options for the received fax:

  • Preview/Print
  • Forward
  • Download
  • Archive

Tip: Archived faxes will be removed from your Received list and can be found marked as Archived in your Fax History in the Weave Portal. See Archive, Unarchive, or Delete a Fax for more information about archiving faxes.

Bulk Actions

Bulk actions allow you to easily manage your Fax inbox by selecting multiple faxes at once.

  1. Select the More.svg three dots at the top right corner of the Fax inbox
  2. Select Select_All.svg Actions to select one or multiple faxes
  3. Select one of the icons across the top to:
    • Mark as read or unread 
    • Forward.svg Forward 
    • Archive.svg Archive 
    • Preview.svg Preview 
    • Download.svg Download
  4. Click Done at the top right corner to complete the action

Forward a Fax

Faxes can only be forwarded to fax numbers.

  1. Click on the fax you would like to forward in the Fax Inbox 
  2. Select Forward
  3. Choose the recipient(s) from the fax directory by selecting Click to Add
  4. Click Add Recipient(s) once you've clicked the check boxes next to the contact(s)
  5. Select Forward

Adding a Recipient to Your Directory

You can add recipients as you send a new fax or right from the Fax Inbox page. 

  1. Select the More.svg three dots at the top right corner of the Fax inbox
  2. Click User_Management.svg New Fax Contact
  3. Fill out the information including: 
    • First Name (Required)
    • Last Name (Optional)
    • Fax Number (Required)
    • Photo - Click on the + Photo icon and select an image from your computer (Optional)
  4. Click Save

The new recipient will appear in the fax directory when you add recipients while sending a fax.

Edit or Delete Contacts

    1. Click Blue_Fax.svg Fax in the desktop app
    2. Select the More.svg More icon in the top right corner
    3. Click Fax Directory
    4. Select the More.svg More icon next to the fax contact you would like to change
    5. Click Edit.svg Edit and update the information or click Trash.svg Delete

Looking for more? Learn the foundations of Fax in the Weave Training Camp course.

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