Learn how to view received faxes and keep your inbox organized in the desktop app so you don't miss a thing.
The availability of this feature is dependent on your Weave bundle. Schedule a time with a Weave representative to learn more.
See what Fax can do for you
Receiving Faxes
You will receive a notification when a new fax is received like this:
- Click View to be taken to your Received list in the Fax section
- Click Ignore to dismiss the notification
You can view received faxes in the Received tab at the top of the Fax section. Click into a fax for additional options.
From here, you can choose between the following options for the received fax:
- Preview/Print
- Forward
- Download
- Archive
Tip: Archived faxes will be removed from your Received list and can be found marked as Archived in your Fax History in the Weave Portal. See Archive, Unarchive, or Delete a Fax for more information about archiving faxes.
Bulk Actions
Bulk actions allow you to easily manage your Fax inbox by selecting multiple faxes at once.
- Select the
three dots at the top right corner of the Fax inbox
- Select
Actions to select one or multiple faxes
-
Select one of the icons across the top to:
- Mark as read or unread
Forward
Archive
Preview
Download
- Click Done at the top right corner to complete the action
Forward a Fax
Faxes can only be forwarded to fax numbers.
- Click on the fax you would like to forward in the Fax Inbox
- Select Forward
- Choose the recipient(s) from the fax directory by selecting Click to Add
- Click Add Recipient(s) once you've clicked the check boxes next to the contact(s)
- Select Forward
Adding a Recipient to Your Directory
You can add recipients as you send a new fax or right from the Fax Inbox page.
- Select the
three dots at the top right corner of the Fax inbox
- Click
New Fax Contact
-
Fill out the information including:
- First Name (Required)
- Last Name (Optional)
- Fax Number (Required)
- Photo - Click on the + Photo icon and select an image from your computer (Optional)
- Click Save
The new recipient will appear in the fax directory when you add recipients while sending a fax.
Edit or Delete Contacts
-
- Click
Fax in the desktop app
- Select the
Ellipses icon in the top right corner
- Click Fax Directory
- Select the
Ellipses icon next to the fax contact you would like to change
- Click
Edit and update the information or click
Delete
- Click
Looking for more? Learn the foundations of Fax in the Weave Training Camp course for Weave Plus or Weave Core depending on your product bundle.