Track the health of your online reputation over time with Reviews Analytics based on your Google and Facebook business accounts.
In Reviews Analytics you can see:
- Total number of reviews over time
- How many times your business has replied to reviews over time
- How long it takes you business to reply to reviews
- Overall average rating on Google and Facebook
- Total review invitations sent over time
- Google chart of start ratings
Access Reviews Analytics
- Go to the Weave Portal
- Select
Reviews - Click Dashboard
- In the Desktop App, click
Analytics - Select Reviews
OR
- Select
Reviews - Click Reviews Summary at the top of the page
If you're not seeing Review Analytics data, make sure your Google and/or Facebook accounts are connected with Weave Reviews. This is required to sync reviews data.