Making an outbound call to a client is available no matter where you are. There are a few different ways to do it.

Mobile App Desktop App

Click Blue_Phone.svg Phone. Place a call through one of these options: 

  • Directly return any calls by selecting the number on the Clock.svg Recent Calls page
  • Select a profile from the Call tab and tap on the Phone.svg Phone icon
  • Click on the Keypad.svg Dial Pad icon in the bottom right corner of the Call tab and enter the number you’d like to call
  • In the Voicemail tab, click on a voicemail and the Phone.svgPhone icon to return the call

Tip: If you're having trouble placing a call, check your wifi connection or switch to data. Try reinstalling the mobile app to the newest version and check for updates on your device. If this does not work, contact support.

You can place calls even easier with a Softphone added to your desktop user. Learn how to create and then use the Softphone feature. To learn how to place a call on your Weave phone, refer to our Phone User Guides. 

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