Making an outbound call to a client is available no matter where you are. There are a few different ways to do it.
Click Phone. Place a call through one of these options:
- Directly return any calls by selecting the number on the
Recent Calls page
- Select a profile from the Call tab and tap on the
Phone icon
- Click on the
Dial Pad icon in the bottom right corner of the Call tab and enter the number you’d like to call
- In the Voicemail tab, click on a voicemail and the
Tip: If you're having trouble placing a call, check your wifi connection or switch to data. Try reinstalling the mobile app to the newest version and check for updates on your device. If this does not work, contact support.
Click Phone. Place a call through one of these options:
- Select a number from any of the calls on the
- On the
Patients or Clients tab, select a profile and then tap on the
- Click on the
You can also select a profile from the Customers Icon on the main page and then tap the phone icon.
Tip: If you're having trouble placing a call, try manually syncing your phone. Clear the cache on your computer. Delete the Weave desktop app and reinstall.
You can place calls even easier with a Softphone added to your desktop user. Learn how to create and then use the Softphone feature. To learn how to place a call on your Weave phone, refer to our Phone User Guides.