Auto-Reminders aren't going out

Need to check the status of one or multiple automated message? Click here for instructions on using your Messages Queue to check the status of your messages.

If your Auto Reminders are not sending out, consider these troubleshooting tips:

  • Was your server turned off? 
  • Was your server updated? 
  • Did you update your Practice Management Software? 

If yes to any of the above, please contact our support team to let us know this information. For the quickest results, please be ready for us to do a remote session with you and have access to your server.

For more information about troubleshooting Auto-Reminders issues, click here

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