Need to check the status of one or multiple automated messages? See how use your Messages Queue to check the status of your messages.

If your Auto Messages are not sending, consider these troubleshooting tips:

  • Was your server turned off? 
  • Was your server updated? 
  • Did you update your practice management software? 

If yes to any of the above, please contact our support team to let us know this information. For the quickest results, please be ready for us to do a remote session with you and have access to your server.

See more information about troubleshooting Auto Messages issues

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