Preparing to close the office for an upcoming holiday? Follow this checklist to prepare your office for any break.
Before You Leave
Consider the following items to prepare for your upcoming holiday:
- Prepare your voicemail through one of these options:
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- Set up Holiday Voicemail/Voicemail Override
- Update your Closed Hours Voicemail Greeting and set your Office Hours to closed for the day(s) you will be out
- Change your Phone Tree greeting and any associated forwarding options
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- If you have online scheduling, make sure to set up a Calendar Exception for the date well in advance to ensure there are no appointments during your time out
- Send an email campaign to your customers to inform them of your holiday hours
- Download the mobile app so you can check any text messages and voicemails while you are out of the office
When You Return
Consider the following items for a smooth transition back to business after your break:
- Turn off Holiday Voicemail/Voicemail Override
- Change your Closed Hours Voicemail Greeting back to normal
- Return your Office Hours back to normal
- Change any Phone Tree greeting back to normal
Weave's Support Hours
Please note Weave Support’s Hours of operation during the holidays will be:
Observed Holiday | Dates | Weave's Support Hours |
Memorial Day | May 30th | Closed |
Independence Day | July 4th | Closed |
Labor Day | Sept 5th | Closed |
Day before Thanksgiving | Nov 23rd | 6am - 6pm MST |
Thanksgiving Day | Nov 23rd | Closed |
Day after Thanksgiving | Nov 24th | Closed |
Day before Christmas Eve (Observed) | Dec 21st | 6am - 5pm MST |
Christmas Eve (Observed) | Dec 22nd | Closed |
Christmas Day | Dec 25th | Closed |
New Year's Eve (Observed) | Dec 29th | Closed |
New Year's Day | Jan 1st | Closed |