Day of the Week or Days to Send Filters allow you to choose the days of the week your automated reminders are sent. If you don’t want an automated reminder to go out to your customers when you aren’t in the office, you can apply Days of the Week filters to your auto reminder messages. The reminder will go out the day before the days you have unselected
The availability of this feature is dependent on your practice management software
Adjust Your Day of the Week Filter
- Click on the Menu icon in the top right corner of your desktop app
- Select Settings
- Select Auto Reminders
- Click into the bubbles below the different days of the week to select the days you want your reminders to be sent.
Even if you choose to unselect a day or two, your customers will still receive a reminder days before their appointment.
For example, if you don’t want reminders to be sent on a Saturday or Sunday, then a 2 or 1-day reminder would be sent on Friday for their appointment on Monday.