Weave phones work well with Fortinet routers once they have been configured correctly. You can configure the Fortinet by following the steps outlined below.
Use these resources to get started:
Recommended Configuration Changes
- Disable SIP ALG
- Disable Strict Register
- Disable sip-helper
- Disable RTP Processing
- Set up Traffic Shaping/QoS (we use DSCP 26(SIP) & 46 (Real-Time Media)) to prioritize voice traffic
- You will need to build an Outbound firewall rule for Weave Traffic using our FQDN that will be provided during onboarding