Archive, Unarchive, or Delete a Fax

Keep your fax inbox clean by archiving or deleting faxes. Archived faxes can be restored, but deleted faxes cannot. Follow these instructions to archive, unarchive, or delete a fax.

The availability of this feature is dependent on your Weave bundle. Schedule a time with a Weave representative to learn more.

Archive a Fax

Archiving a fax will remove it from your fax inbox, but will still be available in your Fax History in your Weave Portal. Archived faxes can be restored into your fax inbox.

Archive an Individual Fax

  1. Select the fax you would like to archive within the Fax section of the desktop app
  2. Click Archive
  3. Select Confirm

You can also archive faxes in the mobile app. Learn more.

Archive Multiple Faxes 

  1. Click on the More.svg three dots icon in the top right corner of Fax
  2. Select Select_All.svg Actions
  3. Check the boxes next the faxes you would like to archive
  4. Click on the Archive.svg Archive icon at the top
  5. Click Done to complete the action

Restore an Archived Fax (Unarchive)

  1. Click on the More.svg three dots icon in the top right corner of your Fax App
  2. Select Archive.svg Archived to open the archived faxes in the Weave Portal
  3. Locate the fax you would like to restore
  4. Click on the Restore.svg Restore icon 
  5. Select Continue 

Once the fax is restored, you can view it again in the fax inbox in your Desktop App.

Delete a Fax

Note: Once a fax is deleted, it cannot be restored. 

  1. Log into your Weave Portal

    Tip: For best results use Google Chrome. Windows Explorer is not supported by this application.

  2. Select Print.svg Fax from the sidebar menu on the left side
  3. Locate the fax you would like to delete
  4. Click on the Trash.svg Delete icon 
  5. Select Continue 
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