Keep your fax inbox clean by archiving or deleting faxes. Archived faxes can be restored, but deleted faxes cannot. Follow these instructions to archive, unarchive, or delete a fax.
The availability of this feature is dependent on your Weave bundle. Schedule a time with a Weave representative to learn more.
Archive a Fax
Archiving a fax will remove it from your fax inbox in your desktop app, but will still be available in your Fax History in your Weave Portal. Archived faxes can be restored into your fax inbox in your desktop app.
Archive an Individual Fax
- Select on the fax you would like to archive within the Fax section of the desktop app
- Click Archive
- Select Confirm
Archive Multiple Faxes
- Click on the
three dots icon in the top right corner of Fax
- Select
Actions
-
Select the faxes you would like to archive
- Click on the
Archive icon at the top
- Click Done to complete the action
Restore an Archived Fax (Unarchive)
- Click on the
three dots icon in the top right corner of your Fax App
- Select
Archived to open the archived faxes in the Weave Portal
- Locate the fax you would like to restore
- Click on the
Restore icon
- Select Continue
Once the fax is restored, you can view it again in the fax inbox in your Desktop App.
Delete a Fax
Note: Once a fax is deleted, it cannot be restored.
- Log into your Weave Portal
Tip: For best results use Google Chrome. Windows Explorer is not supported by this application.
- Select Fax from the sidebar menu on the left side
- Locate the fax you would like to delete
- Click on the
Delete icon
- Select Continue