Archive, Unarchive, or Delete a Fax

Keep your fax inbox clean by archiving or deleting faxes. Archived faxes can be restored, but deleted faxes cannot. Follow these instructions to archive, unarchive, or delete a fax.

Fax is a premium feature and may not be a part of your current Weave software.

Archive a Fax

Archiving a fax will remove it from your fax inbox in your desktop app, but will still be available in your Fax History in your Admin Portal. Archived faxes can be restored into your fax inbox in your desktop app.

Archive an Individual Fax

  1. From your Fax App, select on the fax you would like to archive
  2. Click Archive
  3. Select Confirm
    Screen_Shot_2021-05-12_at_12.12.38_PM.png

Archive Multiple Faxes 

  1. Click on the three dots icon in the top right corner of your Fax App
  2. Select Actions
  3. Select the faxes you would like to archive
  4. Click on the archive icon at the top
  5. Click Done to complete the action
    Screen_Shot_2021-05-12_at_12.14.31_PM.png

Restore an Archived Fax (Unarchive)

  1. Click on the three dots icon in the top right corner of your Fax App
  2. Select Archived
    Screen_Shot_2021-05-12_at_12.18.20_PM.png
  3. Locate the fax you would like to restore
  4. Click on the Restore icon 
    Screen_Shot_2021-05-12_at_12.19.19_PM.png
  5. Select Continue 
    Screen_Shot_2021-05-12_at_12.20.02_PM.png

Once the fax is restored, you can view it again in the fax inbox in your Desktop App.

Delete a Fax

Note: Once a fax is deleted, it cannot be restored. 

  1. Log into your Weave Admin Portal: https://app.getweave.com/admin/login

    Tip: For best results use Google Chrome. Windows Explorer is not supported by this application.

  2. Select Fax from the sidebar menu on the left side
  3. Locate the fax you would like to restore
  4. Click on the Delete icon 
    Screen_Shot_2021-05-12_at_12.24.50_PM.png
  5. Select Continue 
    Screen_Shot_2021-05-12_at_12.25.56_PM.png
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