Google My Business Account Help

There are a few common issues that prevent you from being able to connect to your Google Business Account.

Resolving Potential Google My Business Account Issues

If your Google Business page is not found, or if duplicate accounts are found, you will need to resolve these issues within your Google My Business Account.

Helpful Google Resources

See the links below to resolve common issues within your Google Business Account. Most issues involve verifying your Google Business Account.

• Pending Review
• Unpublished
• Suspended
• Disabled
• Disconnected
• Account not found
• Pending Verification
• Re-verification
• Unverified

For more information about Google Business Profile Statuses, click here.

Create a Google My Business Account

If you have not yet created an account with Google My Business, follow Google's instructions for setting up and verifying an account. 

Adjust Ownership of a Google Business Listing

If you need to make changes to the ownership of existing Google My Business account, click on one of the links below to visit Google's instructions for:

• Adding and removing Google listing owners and managers
• Transferring primary ownership of a Google Business listing

Recover a Google Business Listing

Google can suspend a business listing for a variety of reasons. The most common reasons include:

• Suspicious activity or your address violates Google policy (ie a PO Box, or virtual address, a forwarding phone number or url, etc)
• Information on your listing has changed, such as a change in business name, address, phone number or website url.

Follow the links below for reinstating or requesting ownership of a business:

• Reinstating a suspended Google Business Page
• Requesting ownership of a Business Profile