There are a few common issues that prevent you from being able to connect to your Google Business Account. Please see our helps and resources below for the most common issues.
Resolving Potential Google My Business Account Issues
If your Google Business page is not found, or if duplicate accounts are found, you will need to resolve these issues within your Google My Business Account.
Tip: Click on the hyperlinked text "Google My Business Settings" on your Weave screen for helpful hints in resolving the issue.
Helpful Google Resources
See the links below to resolve common issues within your Google Business Account. Most issues involve verifying your Google Business Account.
- Pending Review
- Unpublished
- Suspended
- Disabled
- Disconnected
- Account not found
- Pending Verification
- Re-verification
- Unverified
For more information about Google Business Profile Statuses, click here.
Create a Google My Business Account
If you have not yet created an account with Google My Business, click the link below to visit Google's instructions for setting up and verifying an account.
Adjust Ownership of a Google Business Listing
If you need to make changes to the ownership of existing Google My Business account, click on one of the links below to visit Google's instructions for:
- Adding and removing Google listing owners and managers
- Transferring primary ownership of a Google Business listing
Recover a Google Business Listing
Google can suspend a business listing for a variety of reasons. The most common reasons include:
- Suspicious activity, your address violates Google policy (ie a PO Box, or virtual address, a forwarding phone number or url, etc)
- Information on your listing has changed, such as a change in business name, address, phone number or website url.
Follow the links below for reinstating or requesting ownership of a business: