In order to display your Facebook Recommendations you will need to connect Weave to your Facebook Business account. Follow these simple steps to get your Facebook Recommendations synced up your Weave app.
The availability of this feature is dependent on your Weave bundle. Schedule a time with a Weave representative to learn more.
Connect Your Facebook Business Account
Before you can connect your Facebook Business Account, you must start with business manager.
- Open Reviews in the desktop app
- Select Log in with Facebook
- Enter the Facebook login email and password for your business account
You must have the user role of Admin or Owner.
- Select Continue as [your account name]
- Select the page you wish to connect to and click Next
- Leave all options on Yes when asked "What is Weave Reviews allowed to do?"
Note: Turning any of these permissions off will result in an error. You will not be able to view and respond to reviews in Weave or access review analytics.
- Select Done
- Click OK on the "You've now linked Weave Reviews to Facebook" page
- Select your business page to connect to Reviews
- Click Save
You'll receive a notification to let you know that connection was successful.