This guide details the necessary changes for Ubiquity EdgeMax routers and firewalls. Weave phones work with Ubiquity EdgeMax routers when configured correctly. You can configure the EdgeMax by following the steps below.
Checking for a public IP address on the WAN Interface
Login to the EdgeMax web interface
- On the top menu bar, click the Dashboard button
- Ensure that whichever port has been configured as the Internet/WAN port is configured with a public IP address. (see image). If the IP address begins in 192.168.X.X, 10.X.X.X or 172.16.X.X-172.31.X.X then the router is not receiving a public IP address and you should contact your ISP to put your modem in bridge, DMZ, or PPOE mode.
Note: We do not recommend using any Dual Wan/load balancing features unless you can configure the router to always send weave traffic out a single wan interface.