Skip to main content

Weave phones work well with Meraki routers. There are typically multiple important settings to verify and configure in the Meraki configuration. In order to ensure that no additional firewall will be interfering with phone traffic, it is necessary to verify that the Meraki router is receiving an internet routable (public) IP address on its WAN interface.

You can verify the public IP by following the steps below.

Check for a public IP address on the WAN Interface

  1. Login to the Meraki configuration page

  2. On the Appliance status page, locate the the router's WAN IP address (see image).

Note: Verify that the WAN interface is receiving a public IP address. If the IP address begins in 192.168.X.X, 10.X.X.X or 172.16.X.X-172.31.X.X then the router is not receiving a public IP address and you should contact your ISP to put your modem in bridge, DMZ, or PPOE mode.
Meraki_Router__1.png

On the Client Page, Go to Network Wide > Clients

Meraki_Router__2.jpeg
 

3. Locate and click on each individual phone

Meraki_Router__3.jpeg
 

4. On the individual client page, select Whitelisted as policy and then select Save

 
Meraki_Router__4.jpeg

Note: It is mandatory that the phones are statically assigned an address, either programmed into the phone or by a DHCP server. If the Meraki is doing DHCP, on the same individual client page, select the drop down box and set the address to Fixed. Document the IP address because you will need it in a future step.

Meraki_Router__5.jpeg

 

Each phone should look like something like this.

Meraki_Router__6.jpeg
 

5. Browse to your Networks Device and go to, Security Appliance > Monitor > Traffic Shaping

Meraki_Router__7.jpeg
 

6. Select Add > Voip & Video Conferencing > All Voip & Video Conferencing

Meraki_Router__8.jpeg
 

7. Change Bandwidth limit to Ignore per-client limit (Unlimited) and set DSCP tagging to #46, Set Priority to HIGH

Meraki_Router__9.jpeg
 

8. Next you will need to add the Static IP addresses of all the phones, they need to be Static - each custom expression is entered as: localnet:192.168.100.100/32

9. Continue adding all IPs until you are completed

Meraki_Router__10.jpeg
 

10. Once Completed, Click Save Changes

Meraki_Router__11.jpeg
 

11. Go to Security Appliance > Content Filtering and add Whitelist Address which is currently allow.us1.weavephone.net and click save

Meraki_Router__12.png
Was this article helpful?
0 out of 0 found this helpful