Get your Payments Terminal ready to start collecting!

The availability of this feature is dependent on your Weave bundle. Schedule a time with a Weave representative to learn more.

This feature is only available to U.S. customers.

Before setting up your new Payments Terminal, make sure you have set up your Payments Account with Stripe

If you are having issues with your terminal, try the terminal troubleshooting steps

WisePOS E Verifone P400

WisePOS E

This brief video will walk you through setting up your WisePOS E Payments Terminal so you can start collecting payments.

Power Up Your Terminal

1. Install the battery by lifting up the back cover from the indentation at the bottom left. Slide the battery into the exposed slot and align the gold connectors at the top of the battery with the terminal

2. Connect the reader to power by plugging the provided power cable into the port with the lightning bolt symbol. Make sure the power cord is plugged into the wall with a USB wall adapter and not your computer. Plugging the terminal into your computer will ruin the battery.

3. Once charged, find and hold down the Power button on the right side of the terminal until the terminal screen turns on.

Tip: Once turned on, the power button will transition your terminal between wake and sleep states. In order to turn it off, hold down the Power button and click Power Off on the terminal screen once it appears.

Connect Terminal to WiFi

  1. Power on your WisePos E Terminal by holding down the Power button on the right side of the terminal. If prompted, complete any available terminal software updates
  2. Swipe from the left side of the screen to the right side to open the menu
  3. Tap Settings 
  4. Enter the Admin PIN - 0-7-1-3-9
  5. Tap Wi-Fi Settings
  6. Tap the name of your secure or private WiFi network

    Note: Please ensure the network you connect your terminal to is the same network your desktop application is connected to

  7. Enter your Wi-Fi password using the digital keyboard at the bottom of the display screen
  8. Tap Connect
  9. Once connected to Wi-Fi, tap the back arrow at the bottom of the screen to go back to your Admin options

You can also use the optional dock for ethernet access, which is included in your terminal package from Weave.

Register your Terminal

Once your payments terminals are set up, you will need to register them to your Weave Software. Begin in the Weave desktop app. If you need to update your terminal, it will take 5-10 minutes before the WisePOS E will complete registration.

  1. Click on the Blue_Payments.svg Payments icon
  2. Select the More.svg More menu in the top right corner 
  3. Click Settings.svg Terminal Settings
  4. Select Register a Terminal
  5. Follow the terminal instructions to generate a registration code and select Register
  6. Open the admin options menu by swiping from the left side of the display screen to the right
  7. Type in the Admin Code: 07139 
  8. Tap Settings
  9. Select Generate Pairing Code. This should display a randomized 3-keyword code, separated by hyphens

Pair in Legacy Desktop App

  1. In the legacy desktop app, on the Register New Terminal form, enter the pairing 3-keyword code in the Terminal Registration Code field
  2. In the Custom Terminal Name, enter any custom name for your terminal

    Tip: Do not name your terminals "Check In" and "Check Out." This can get confusing later.

  3. Click Register
  4. You should see a green alert at the top of the app that reads Terminal Connected

Pair in Weave App (beta)

  1. Within the Weave app (beta), click the Settings icon in the top right corner 
  2. Select Payments in the left navigation menu
  3. Click Register Terminal in the Terminals section
  4. Follow along with the steps by clicking Next after you've ensured each has been done correctly
  5. Enter the Paring Code and Custom terminal name
  6. Click Register

You are now ready to collect payments!

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