Answering voicemails is likely a big part of your day, but it doesn't have to be! Explore ways to save time and return messages faster by reading voicemail transcriptions or listening to them on any Weave platform.

Listen to General Voicemail Messages

Weave provides a few different ways to listen to your voicemail greetings in your general mailbox:

Desktop App Weave PhoneMobile App
  1. Click on the Blue_Phone.svg Phone icon from the home screen
  2. Select Voicemail.svg Voicemail at the bottom of the screen
  3. Select the desired voicemail 
  4. Read the transcription below the play bar or click on the Screen_Shot_2021-07-09_at_5.35.24_PM.png Play icon to listen to the message (Transcription is available for all offices except those with a Phone Only package)

    Note: As soon as you click on a voicemail transcription, it will be marked as read. Transcriptions may not be 100% accurate. They also may not be available for voicemails before August 2023.

To mark as unread, download, or delete a voicemail, select the More.svg ellipses icon next to the voicemail and select the Download.svg Download, Mark_Unread.svg Mark Unread, or Trash.svg Delete Voicemail buttons.

Access Personal Voicemail Messages

Weave provides a few different ways to access your voicemail greetings in your personal mailbox:

Desktop App Weave PhoneMobile Phone
  1. Click on the Blue_Phone.svg Phone icon from the home screen
  2. Select Voicemail.svg Voicemail at the bottom of the screen
  3. Select Personal at the top of the screen
  4. Select the desired voicemail
  5. Read the transcription below the play bar or click on the Screen_Shot_2021-07-09_at_5.35.24_PM.png Play icon to listen to the message (Transcription is available for all offices except those with a Phone Only package)

    Note: As soon as you click on a voicemail transcription, it will be marked as read. Transcriptions may not be 100% accurate. They also may not be available for voicemails before August 2023.

Note: Learn how to turn on text or email notifications to listen remotely to voicemails.

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