Easily place, receive, and view call logs in the Phone section of the Weave Desktop Software.
Choose from the tabs at the bottom to navigate to:
- Patients/Customers - a comprehensive list of your customers or patients with a click-to-dial functionality to save you any embarrassment from dialing the wrong number
- Recents - see inbound, outbound, and missed calls in a concise list view
- Dial Pad - makes it easy to dial from your computer
- Voicemail - listen to your voicemails through your computer speakers or headphones
On the Recent Calls page, you can see the status of each incoming call by the color of the name or number:
🔴 Red shows calls that were missed.
🟡 Yellow shows abandoned calls, which means the caller did not make it to your voicemail greeting.
⚫️ Black means the call was answered by someone in your office.