Create automated texts and emails for appointment reminders, recall reminders, eyewear ready reminders, and birthday messages.
The availability of this feature is dependent on your practice management software.
Check out the video below for to start learning about Weave’s Auto Reminders.
Before setting up and customizing your Auto Reminders, you will need to set your Data Sync Settings.
Once your Data Sync Settings are set up, you can customize and enable your Auto Reminders.
For more information about the various types of Auto-Reminders, visit the following articles:
- Birthday Wishes
- Appointment Reminders
- Recall Reminders
- Eyewear Ready Reminders
- Save the Date
- Pet Appointment & Vaccination Reminders
Note: The availability of some of these Auto Reminders depends on your Practice Management Software.
Honor Your Customers’ Communication Preferences
If your management system integrates with Weave, you can choose to have Weave check the database to see if a customer has opted out of messages before an auto reminder is sent.
- Log in to the Weave portal
- Select Messages from the left menu
- Click Reminder Settings from the dropdown
- Click the toggle next to Honor Communication Preferences to turn the setting on