Port Your Phone and Fax Number(s) to Weave

Weave will become your phone provider. In order to keep your published phone numbers, you will need to port your phone numbers from your current provider over to Weave. For more information, click here.

Fax is a premium feature and may not be a part of your current Weave software.

Submit a Port Request

Follow these steps to submit a port request through your Weave Desktop App. 

Note: To accurately fill out your account information for your port request, we recommend that you reference a copy of your most recent phone bill with your current provider. Incorrect account information can cause delays in the porting process which will delay your phone service with Weave.

  1. Click on the menu icon Hamburger_Menu.svg in your Weave Desktop App
  2. Select Settings__2_.svg Settings
  3. Select Porting_Numbers.svg Port My Numbers
  4. In the Phone Number field, type in each phone number you want to port over to Weave. 
  5. In the Fax Number field, type in each fax number you want to port over to Weave.
  6. Once all numbers are added, click Next Step
  7. Fill out your business account information with your current phone and/or fax provider 
  8. Click Next Step
  9. Fill out the additional account information with your current phone and/or fax provider
  10. Click Next Step 
  11. Check the box next to I accept the terms and conditions 
  12. Click Submit

Once your porting request is submitted, the request is sent to our Porting Team who will submit it to your current phone provider for review. 

Was this article helpful?
2 out of 6 found this helpful