Port Your Phone and Fax Number(s) to Weave

Weave will become your phone provider. To keep your published phone numbers, you need to transfer your phone numbers from your current provider over to Weave. For more information, click here.

The availability of this feature is dependent on your Weave bundle. Schedule a time with a Weave representative to learn more.

Submit a Port Request

Note: To accurately fill out your account information for your port request, we recommend that you reference a copy of your most recent phone bill with your current provider. Incorrect account information can cause delays in the porting process which will delay your phone service with Weave.

Weave Portal Legacy Desktop App
  1. In the Weave Portal, select Settings.svg Account from the left navigation menu
  2. Choose Phone Numbers from the dropdown
  3. Click Port Additional Numbers in the top right corner
  4. Fill out the following fields:
    • Port Type (Full Port or SMS Hosting)
    • Location for port request (if applicable)
    • Requested Port Date (if Full Port was chosen)
    • Number Type (if Full Port was chosen - SMS or Fax)
    • Phone numbers

      Note: Type in the number and click Add to List before checking the This information is correct box and selecting Next when done.

    • Phone Provider Information
    • Service Address

      Note: Make sure all Account Information is correct and check the This information is correct box before selecting Next.

    • Upload Phone Bill
    • Accept the terms and conditions
  5. Click Save and Submit when done

Once your porting request is submitted, the request is sent to our Porting Team who will submit it to your current phone provider for review. You cannot make any changes to the port request

You can follow the status of your port on the home page of the Weave Portal. Click the Info.svg info icon to see the definitions for each porting status or select View Request to see your account and phone number information.

If you don't see the Port Status banner, click Settings.svg Account from the left navigation menu and Phone Numbers. Click the Port Requests tab at the top of the page to see account and phone number information.

Have more questions? Check out our FAQ.

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