Set Up Missed Call Text

Missed Call SMS will automatically text a caller if their call goes unanswered.  The SMS can be customized to let your caller know that you are sorry you missed their call and they can text your office back.

This is a premium feature and may not be a part of your current Weave software.

Video Walkthrough

Activate Missed Call Text

  1. Select the Hamburger_Menu.svg menu in the top right corner of the main page of your desktop app
  2. Click on Settings
    Missed_Call_Text_1.png
  3. Click on Phone.svg Phone

  4. Click on Missed Call Text
    Missed_Call_Text_2.png

  5. To turn on your missed call auto texts, toggle the switch from grey to green

    The Open Missed Call Text will send when your office hours are set to open

    The Closed Missed Call Text will send when your office hours are set to break, lunch, or closed.

  6. Click Edit Message to customize the text that sends out for both your Open and Closed hours

  7. Click Save

    Missed_Call_Text_3.png

 

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