Missed Call SMS will automatically text a caller if their call goes unanswered. The SMS can be customized to let your caller know that you are sorry you missed their call and they can text your office back.
This is a premium feature and may not be a part of your current Weave software.
Activate Missed Call Text
- Select the Menu in the top right corner of the main page of your desktop app
- Click on Settings
Select on Phone
Click on Missed Call Text
To turn on your missed call auto texts, toggle the switch from grey to green
The Open Missed Call Text will send when your office hours are set to open
The Closed Missed Call Text will send when your office hours are set to break, lunch, or closed.
Select Edit Message and click in the text box to customize the text that sends out for both your Open and Closed hours