Missed Call SMS will automatically text a caller if their call goes unanswered as long as they listen through to the voicemail message.  The SMS can be customized to let your caller know that you are sorry you missed their call and they can text your office back.

The availability of this feature is dependent on your Weave bundle. Schedule a time with a Weave representative to learn more.

Video Walkthrough

Activate Missed Call Text

Missed call texts will not send to a home phone. Only cell phones will received the messages, but you will still be able to see the missed call either way.

  1. Select the Hamburger_Menu.svg Menu in the top right corner of the main page of your desktop app
  2. Click on Settings.svg Settings
  3. Select on Phone.svg Phone

  4. Click on Missed Call Text

  5. To turn on your missed call auto texts, toggle the switch from grey to blue

    The Open Missed Call Text will send when your office hours are set to open

    The Closed Missed Call Text will send when your office hours are set to break, lunch, or closed.

  6. Select Edit Message and click in the text box to customize the text that sends out for both your Open and Closed hours

  7. Click Save

The missed call text goes out even if the internet or power goes out at your office.


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