Check out previous payment activity with Payments History in the desktop and mobile apps. You can see if a payment was made, send reminder requests, and view any requests you've already sent.
Weave Payments features are only available to U.S. customers.
Access Your Payments History in the Desktop App
- Select
Payments from your Weave desktop app
- Click on the
3 dots in the upper right corner
-
Select
Payments History
Access Your Payments History in the Mobile App
- Select
-
Select the
Payments History icon in the top right corner
Note: After 30 days, unpaid text to pay requests will no longer be active and so will not be found in the Payments History. You may want to keep a separate list of all text to pay requests to ensure none are forgotten.
Filter the Date Range
Selecting the Calendar icon in the top right corner of both the desktop and mobile apps allows you to filter the date range. You can filter by day, week, month, year, or a customized date range.
Created, Paid, and Unpaid Tabs
Created will show you all of the invoices created, both paid and unpaid. Paid invoices will be green. Unpaid will be black.
Paid will show you the list of all patients that paid, including the date they paid on and the amount they paid.
Tip: Keep in mind your patients can make a partial payment
Unpaid is a list of all patients who have been sent a payment request, but not yet paid.
If you select a patient, it will give you more details on the created payment. You can click Send a Reminder Text to send a reminder for them to make the payment.
Note: When you send a reminder text, it will populate a new payment link, voiding out the previous link they received.