Process a payment from your customer any time a physical credit card is not present using Manual Card Entry (e.g. over-the-phone payments, mail-in payments from customers, or insurance companies).

Note: To use Manual Card Entry, you will need to first set up your Payments Account.

This feature is only available to U.S. customers.

Legacy Desktop App Weave App (beta)

Collect a Payment Through Manual Card Entry

  1. Select Blue_Payments.svg Payments in your Weave Desktop App

    Tip: If you have Weave Unify, you can filter this list by location.

  2. Select the name of the customer making the payment

    Note: If this is a new customer whose information has not been synced from your practice management software, you'll have to add a new contact to collect this first payment. You can delete this custom contact later once the client information syncs. 

  3. Enter the amount you would like to charge this customer
  4. Select Manual Card Entry
  5. Input the Cardholder’s Name exactly how it reads on the card
  6. Enter the full 16-digit card number
  7. Enter the Expiration Date, CVV code, and Billing Zip Code

    Tip: The CVV number will be the 3 numbers on the back of the card. For American Express, it will be the 4 digits on the front of the card.

  8. Add the email address the customer would like their receipt to be sent to
  9. Click Process Payment when you're done
  10. Select Got It to go back to the customer list in your Payments App

Note: The Verifone® name and logo are either trademarks or registered trademarks of Verifone in the United States and/or other countries. Use of the trademarks does not imply any endorsement by Verifone.

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