Add Schedule Link to Recall Reminders

Add the booking URL to your Recall Reminders to enable customers to schedule their next appointments without calling or texting your office.

This is an add on feature and may not be a part of your current Weave software.

How to add schedule link to recall reminders: 

1. Select the Hamburger_Menu.svg Menu icon in the top right hand corner of your Weave Software

2. Click on Settings.svg Settings

3. Click on your Automated_Reminders.svg Auto Reminders

4. Select your Recall Reminders

5. Hover near a reminders name and click on the Edit.svg Edit icon

6. Click Next until you advance to the Edit Screen

7. Drag the Schedule Link variable into the edit window to add to your message.

8. Navigate through until the final page and select Save

Troubleshooting Tips

Having trouble with the scheduling link?

  • Make sure they are using your scheduling link in Google Chrome
  • Check to see if the link is working if you copy and paste it in a browser
  • If the scheduling link was sent in a message, make sure the whole link was included correctly 
  • If you are sending the scheduling link in a recall reminder, make sure you sent the correct reminder
  • Make sure the correct Schedule Link variable was added to the message
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