Weave Unify Offices can call back patients from another location’s phone number. If you are helping answer and manage calls for another office set up with your Weave Unify account you can easily switch to that location to place an outbound call from their phone number.
Unify is a specific package for multi offices and may not be a part of your current Weave software.
How to call from another location's phone number
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Click on the
Location Pin in the upper banner of your Weave desktop software. -
Select the location you want to place an outgoing call from
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Verify you are in the desired location
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Search for the person you want to call (you can search by first or last name) -
Click on the
Phone icon -
Click on the phone number you want to call
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Customer receives a call from that locations phone number