Download the Weave Legacy Desktop App

The Weave legacy desktop app needs to be downloaded on each computer station to access to Weave.

Note: If you have an old version of Weave that you need to delete before installing a newer version, see Deleting Weave Software for instructions on how to delete an existing file.

Windows version Mac version Linux version

If you are downloading the Linux version, see more detailed instructions.  

Video Overview

Windows Mac
Installing Weave on a Windows Computer - Video Overview

Installing the Legacy Desktop App

Follow these instructions for the Windows or Mac version of the legacy desktop app. See more detailed instructions for the Linux version download.

  1. On the Weave Portal home page, select the Download Weave App button in the top right corner
  2. Select Download Software

    Note: You can also click on one of the buttons below to download the app installer

    Windows version Mac version Linux version
  3. Run the downloaded installer

    Note: The steps to find the installer will vary depending on the browser you're using

      • Go to your downloads folder and run the installer

      • Click install > next > finish

  4. Log in to the Weave Software

Need to sync your software to your Weave phones? Click here for instructions.

Manually Update Your Weave Legacy Desktop App

If you're having trouble with the legacy desktop app, you may need to check for software updates. 

  1. Open the legacy desktop app and select the Hamburger_Menu.svg Menu in the top right corner
  2. Select Settings.svg Settings
  3. Click Updates.svg Updates in the menu 
  4. On the Updates page, select Check Now 
  5. If a new update is available, a green button will appear in the top menu bar
  6. Click the green button and then Restart to initiate the update

Common Errors

When downloading the Weave legacy desktop app, your browser may give you an error or warning. Here is how to continue the download depending on the browser you are using:

Windows Microsoft EdgeFirefox

The error pop-up window will show:

"Windows protected your PC: Microsoft Defender SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk."

  1. For this error, click More info directly below the message
  2. Select the Run anyway button in the bottom right corner
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