New Weave App, Auto-Message, and More - April 2024

Weave App (beta)

Optimize your workflow and effortlessly switch between tasks with the new Weave app. The all-new interface offers more space to take calls, send messages, and more. Try it out in a web browser, or add the new Weave app to your desktop.

Check out some features unique to the new Weave app - with more coming soon.

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Appointment Confirmation Text Auto-Message

Automatically reply to a contact’s confirmation text, notifying them that the office has received their confirmation with the new Appointment Confirmation Text Auto-Message. Set up a personalized message so your patients and customers are assured their appointment is on track.

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Appointment Analytics

Unleash the power of full schedule control with Appointment Analytics! Analyze data for your appointments – volume, patient types, status, and more. Use these insights to strategize bookings and ensure your calendar is overflowing with the right patients.

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Phone Tree Caller Label

Personalize the caller ID for calls directed to Call Groups, Call Queues, and individual devices. Now, when patients call in and navigate the phone tree, their caller ID will display the specific department they selected. This eliminates the need to ask "Why are you calling today?" and allows your staff to assist patients faster!

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Call Intelligence Enhancements

Uncover even more insights in Call Intelligence! Now you can see Office User names and Office Phone numbers directly in the call recordings dashboard. This allows you to easily filter by staff and analyze their performance metrics, helping you identify areas for improvement and celebrate successes.

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Attach PDF to Forms in the New Weave Experience

Forms users can now attach PDFs to any Form sent via email, SMS text, or Kiosk Mode in the new Weave experience. This means patients and customers can review and electronically sign documents even when they're not in the office.

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Practice Analytics for Eaglesoft

Practice Analytics is here for Eaglesoft customers! This powerful integration unlocks hidden insights, including missed hygiene and restorative treatment opportunities, all with their associated dollar value. Now you can optimize your practice, boost revenue, and deliver exceptional patient care.

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