Call Intelligence, Online Scheduling Payment Request, and More - March 2024

Call Intelligence

Save time, increase revenue, and deliver exceptional customer service with Call Intelligence. Access full call transcriptions to analyze every detail of your conversations and leverage AI to identify missed revenue opportunities and gain valuable call sentiment insights.

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Online Scheduling-Payments Enhancement

Minimize costly no-shows by requiring a deposit for appointments. Now, you can require payment for all appointments requested through the Online Scheduling tool.

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Data Analyst Role

Carefully choose who in your office can access all analytics dashboards in the Weave Portal by assigning the new Data Analyst role to your team members.

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Port Requests in the Weave Portal

Have a phone or fax number that needs to be moved to Weave? Now you can submit the request in the Weave Portal, where you can also follow the status of your request.

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Digital Forms Provider Mapping in the Digital Forms Dashboard

To use the Provider Review in Digital Forms, you must assign which Weave users correspond with the providers in your practice management system. This setting was previously in the Weave Portal, but can now be found in the Settings tab of the Forms dashboard.

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Enhanced Integration Functionality for DrChrono

Customers using DrChrono can access smoother processes through new integrations with Digital Forms, Payments, and Online Scheduling.

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