Email Marketing and Auto Reminders Customer Replies
Intercept comments or questions in response to your email marketing campaigns and auto reminders with the new customer reply updates. Now, any email replies will head directly to your office email in use, which can be updated in your message settings.
Form Builder Updates
Changes in the Form Builder on the Digital Forms Dashboard allow you to quickly create forms to collect the information you need. Some highlights:
- Elements and fields are now grouped for easy finding
- New element fields: E-Signature (draw, upload, or type) and E-Signature (name or initials)
- Edit text fields inline after dragging and dropping within the form
Digital Forms Templates
Choose a form from the new Templates Gallery to get a head start on building new forms. Templates currently include:
- ADA Child Health/Dental History Form
- Child Registration
- COVID Patient Screening Form
- Dental History
- Health History Update
- Health/Medical History Form
- Insurance Update
- Patient Registration
More templates will continue to be added later.
Brand Registration Form for Messaging
Quickly submit your business information in the Weave Portal to register your business’s brand. This allows you to take advantage of increased messaging deliverability and throughput and avoid potential fees or disruption to texting services.
Pet Profiles in the Mobile App
Functionality available for veterinarians in the desktop app that includes important information, such as the breed of animal, age, and vaccination, is now available in the mobile app!
Phone Analytics for Multi-location Customers
Phone Reporting Analytics provides office administrators visibility into their day-to-day operations. With it, they gain insight into important metrics like when calls are most likely to be missed, what locations miss more calls, and how much time team members spend on the phone.
Administrators can even check call records for all their child locations in a single place. Our customers can now make informed business decisions that drive business growth.
Weave is deepening its presence in the optometry space with a new integration with ODLink. With this powerful integration, ODLink customers can now access the full all-in-one communications platform built to work seamlessly with their PMS.