Weave will give you insight to both your call and auto recall analytics. The Call Analytics allow you to see call volume, missed call, and call tracking among other helpful statistics.
Recall Analytics allow you to see who your auto recall reminders have been sent to as well as any that were undeliverable and which patients have scheduled an appointment after receiving an automated recall reminder. Use Weave’s automated recall reminders to reactive patients that are overdue for their recall appointment
More in depth practice analytics tools are now available for offices that us Open Dental and Dentrix. Eaglesoft analytics are coming soon! Practice analytics will give you real time, actionable data built into your communication platform to help drive practice growth and performance.
Phone CALL ANALYTICS
Set up your automated recall reminders today!
If you haven’t taken advantage of Weave’s Automated Recall Reminders yet, now is the perfect time to start.
Watch our short training video below for a step by step instructions on setting these up.
STEPS TO SET UP RECALL REMINDERS
1. Login to your Weave Software
2. Click on the dropdown arrow to the right of your username
3. Click Settings
4. Click Data Sync
5. Under Recall Types to Use, toggle the switch to green for the appointments you want recall reminders to go out for
6. Click on the back arrow in the top left corner
7. Click Auto-Reminders
8. Click Recall Reminders
9. Hover over a reminder to edit, duplicate, or delete
10. Toggle on your recall reminders when you are ready for them to be sent out
More in depth practice analytics tools are now available to offices that use Open Dental, Dentrix, and coming soon for Eaglesoft. Practice analytics will give you real time, actionable data built into your communication platform to help drive practice growth and performance.
Practice Analytics will help you:
Understand the health of your practice
Identify patients slipping through the cracks
Increase practice profitability
Increase Team Performance
Click “Learn More” to see how Weave’s new Practice Analytics can help your practice: