For best user experience and voice quality, Weave recommends:

Weave wants each of our customers to have a great user experience.  Our engineers have done extensive testing of network equipment and routing scenarios so that you can have that experience.  Weave engineers have determined that the best user experience and voice quality will be obtained when these requirements are met.

Internet Speed Requirements
Download Speed 1 Mbps per phone (minimum)
Upload Speed 200 kbps per phone (minimum)

*Note: Above minimums are estimates and more speed may be necessary if office pc usage is high.

UNIVERSAL ROUTER REQUIREMENTS:

  • Router Filtering/Firewall must allow unrestricted traffic flow to/from Weave (more details.)

  • Public Internet IP Address for Router WAN port (more details.)

  • Weave generally recommends the use of layer 2 switches. Contact Weave support if you have questions about your switch.
Recommended Network Firewalls
Firewall Model: Device Type: Weave Required Settings:
Fortinet/Fortigate Network Firewall Click Here
pfSense Network Firewall No Special Requirements
SonicWall Network Firewall Click Here
Network Firewalls with mixed results
Checkpoint Network Firewall Click Here
Cisco ASA Network Firewall Click Here
Cisco RV Series Network Firewall Click Here
Sophos SG Series Network Firewall Click Here
Network Firewalls with known issues
Peplink Network Firewall Click Here
Watchguard Network Firewall Click Here

Recommended Network Routers
Router Model: Device Type: Weave Required Settings:
Asus RT Series Router Click Here
Buffalo-wrt Router Configuration Unknown
DD-WRT Router OS No Special Requirements
Open WRT Router OS No Special Requirements
Network Routers with mixed results
Adtran Router Click Here
D-LINK DIR Series Router Click Here
Linksys EA Series Router No Special Requirements
Netgear Prosafe Router Click Here
Network Routers with known issues
Apple Airport Router No adjustable settings
Netgear Nighthawk Router SIP/VoIp handling issues

Modems
Internet Service Provider: Modem Model: Router/Firewall Required:
AT&T NVG 599 or higher Not Required
Century Link Zyxel c1000z or higher w/ability to enable bridge-mode Yes
Comcast ARRIS Surfboard w/ ability to enable bridge-mode; Comcast Business Gateway modem w/ ability to enable bridge-mode Yes
Time Warner Motorola Surfboard w/ ability to enable bridge-mode; Other modems w/ ability to enable bridge-mode Yes
Other ISP* Modem with ability to enable bridge-mode; Able to setup pseudo bridge mode Yes

Other Routers and Firewalls*
Ubiquity Edgemax Network Router Configuration Unknown
Mikrotik Network Router Configuration Unknown
Endian Network Firewall Configuration Unknown
Cyberoam Network Firewall Configuration Unknown
Layer 3 (smart) Switch Network Switch Configuration Unknown

*Note: If your Modem, Router, ISP or Firewall do not appear in the lists above, contact Weave to verify compatibility


SOFTWARE REQUIREMENTS:

  • The Weave software consists of a small install on the server and any workstations where Weave will be used. Requires Windows XP or newer, Server 2003 or newer, or OS X 10.7 or newer.